Shipping policy

Shipping & Delivery Policy

Last updated: 11 September 2026

At High Grade Seeds, we aim to process and dispatch every order as quickly as possible while ensuring that your order is packaged securely and discreetly.

1. Order Processing & Dispatch

All orders are carefully packed and prepared for dispatch within 24 hours of receiving your order, Monday to Friday.

Orders received on Saturday will be packed on Sunday and posted on Monday.

Orders received on Sunday will be processed within 24 hours, with dispatch taking place on the next available postal day.

Once your order has been dispatched, you will receive confirmation that your order is on its way.

2. Delivery Service

All orders are sent using:

Royal Mail Tracked 24

Where the service provides it, tracking information will be supplied so you can follow the progress of your delivery.

Please note that Tracked 24 is not a guaranteed next-day delivery service. Delivery times are estimates provided by Royal Mail and are outside our direct control once an order has been handed to the postal service.

3. Discreet Packaging

All orders are packaged discreetly and securely.

Our packaging is designed to protect your order during transit and does not unnecessarily identify the contents of your package.

4. Tracking Your Order

Once your order has been dispatched, tracking information will be provided where available.

You can use the tracking information supplied to monitor your delivery through Royal Mail.

Please allow some time for tracking information to become active after your order has been handed to Royal Mail.

5. Delivery Delays

Although we aim to dispatch orders within 24 hours, delivery times are ultimately dependent on Royal Mail once your order has been posted.

Occasional delays can occur due to circumstances outside our control, including:

Royal Mail operational delays
Severe weather
Industrial action
Bank holidays
Incorrect or incomplete delivery information
Other unforeseen circumstances affecting postal services

If your order appears to be delayed, please contact us and we will do our best to assist you.

6. Orders That Do Not Arrive

If your order does not arrive within a reasonable period after dispatch, please contact us at:

highgradecannabisseeds@gmail.com

Please include your order number so that we can investigate the delivery with Royal Mail where appropriate.

We recommend that customers keep their tracking information until their order has been successfully received.

7. Incorrect Delivery Information

Customers are responsible for providing an accurate and complete delivery address when placing an order.

Please check your delivery details carefully before completing your purchase.

If you realise that you have entered an incorrect address, contact us as soon as possible. We will try to correct the address before dispatch where this is possible.

Once an order has been dispatched, we may be unable to change the delivery address.

8. International Orders

At this time, our standard shipping service is intended for orders within the United Kingdom.

If international delivery becomes available, customers outside the UK will be responsible for ensuring that the purchase and importation of cannabis seeds is lawful in their country or territory.

High Grade Seeds cannot be responsible for customs restrictions, import restrictions, seizures or delays resulting from the laws of the destination country.

9. Delivery Charges

Any applicable delivery charges will be clearly displayed during the checkout process before you complete your purchase.

10. Contact Us

If you have any questions regarding your delivery or order, please contact us:

High Grade Seeds
360 Edge Lane
Liverpool
L7 9NJ
United Kingdom

Email: highgradecannabisseeds@gmail.com

Website: www.highgradeseeds.co.uk

★★★★★

"I've been buying seeds from this company for years and they have never let me down. The quality of their seeds is outstanding and I've had great success with every strain I've tried."

Mike Manchester

"The customer service at this company is top-notch. They are always willing to answer any questions and their shipping is super fast. Highly recommend!"

Thomas Southampton

"I love the variety of strains this company offers. I've been able to try out different types of cannabis and have found some new favorites thanks to their selection."

Scott Wigan

"The germination rate on these seeds is amazing. I've had almost 100% success rate with every pack I've ordered from this company."

Ryan London

"I appreciate the discreet packaging that this company uses. It gives me peace of mind knowing that my privacy is being respected."

Shaz Manchester

"I've been a loyal customer of this company for years and have always been impressed with their consistency. I know I can trust them to deliver high-quality seeds every time."

Danny Middlesbrough

"The prices at this company are very reasonable for the quality of seeds they offer. I feel like I'm getting great value for my money."

James Lancaster

"The website is easy to navigate and makes ordering seeds a breeze. I appreciate how user-friendly it is."

Ian Glossop

"I've recommended this company to several of my friends who are also growers and they have all been impressed with the quality of the seeds and the customer service."

Joseph Glasgow

"I've ordered from other companies in the past and have had some bad experiences. This company is hands-down the best I've found for reliable, high-quality cannabis seeds."

Jordan Manchester

"I'm a first-time grower and this company has been extremely helpful in providing resources and advice for getting started. Their customer service is excellent."

Mike Glasgow

"The seeds I've received from this company have all been very fresh and healthy. I can tell they take great care in selecting and packaging their products."

Julian Newcastle-Upon-Tyne

"I appreciate the transparency of this company in sharing information about the genetics of each strain. It helps me make informed decisions about what to grow."

Dom London

"I've had some issues with other companies sending me the wrong seeds or mixing up orders, but that has never happened with this company. They are very organized and accurate."

Simon Cardiff

"The shipping is always discreet and fast. I've never had to wait long to receive my order."

Andy Liverpool

"I recently had a question about a strain and reached out to their customer service. They were quick to respond and provided helpful information. I was really impressed."

Will Leeds

"I've tried a lot of different seed banks over the years, but this one is by far the best. Their seeds are consistently high-quality and they offer a great selection."

Alex London

"I appreciate that this company offers both feminized and autoflowering seeds. It gives me more options for what to grow."

Lee Manchester

"I've been growing for over a decade and have tried seeds from many different companies. This one stands out for their reliability and consistency."

Andy Glasgow

"I've recommended this company to other growers in my community and they have all been very happy with their products and service."

Ava Liverpool

"The germination instructions that come with the seeds are very clear and easy to follow. I've had great success with their germination rates."

Michael London

"I appreciate that this company offers seeds from a variety of breeders. It gives me more options for finding the specific strains I want to grow."

Mark London

"The packaging of the seeds is very professional and high-quality. It shows that they take pride in their products."

David Colchester

"I've had some issues with other companies not accepting certain payment methods, but this company makes it easy to pay with a variety of options."

Dante London

"I've ordered from this company multiple times and have always been impressed with their consistent quality and service."

Alan Whitworth

"The reviews and ratings on the website are very helpful for deciding which strains to try. I appreciate the input from other customers."

Craig Macclesfield

"I recently had a question about a strain that I wanted to grow outdoors. The customer service rep I spoke to was very knowledgeable and helpful."

Kane Belfast

"I appreciate that this company offers both regular and CBD-rich strains. It gives me more options for finding the right seeds for my needs."

Steve Manchester

"The prices are very reasonable for the quality of seeds they offer. I feel like I'm getting a great deal."

Bonny Essex

"I recently had a small issue with my order and the customer service team was very quick to resolve it. They went above and beyond to make sure I was satisfied."

Roy London

Shipping policy

Shipping & Delivery Policy

1. Order Processing & Dispatch

2. Delivery Service

3. Discreet Packaging

4. Tracking Your Order

5. Delivery Delays

6. Orders That Do Not Arrive

7. Incorrect Delivery Information

8. International Orders

9. Delivery Charges

10. Contact Us

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